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Politique de remboursement

Refund Policy


We want you to have an easy and hassle free shopping experience here at Mistura Beauty.


Orders placed through this website: Try our products risk free for 30 days from the day of delivery. If you are unsatisfied, you can return it to us for a full refund. Please note return shipping is not covered and "on SALE" items are final.

Orders placed in store or other websites: Please return the items to the store of purchase following their own return policy.

Return shipping address

To return the items, please ship to:
Mistura Beauty (ATTN returns)
1-1830 Walkley Road
Ottawa ON 
K1H 8k3

Please email the tracking to

Once your return is received , we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note it takes 3-7 business days for your bank to show the refund on your statements.